Details
Ecosystemnpm
Install
npm install @freshworks/freshdeskCategory: Helpdesk & Ticketing
OSS Maturity:Strong
Build note: Chatwoot is a mature Intercom/Zendesk alternative. Zammad and UVDesk provide full ticketing. FreeScout is a lightweight Help Scout clone.
More in Helpdesk & Ticketing
ChatwootOpen Source
Omnichannel customer support; Intercom/Zendesk alt; MIT
FreeScoutOpen Source
Free self-hosted Help Scout alternative; AGPL-3.0
FreshdeskCommercial
Freshworks helpdesk; strong SMB; AI-powered
Help ScoutCommercial
Simple shared inbox for small teams
HubSpot Service HubCommercial
CRM-integrated service desk
IntercomCommercial
Conversational support platform; AI chatbot Fin
intercom-nodePackage
Official Intercom API client
node-zendeskPackage
Zendesk API client for Node.js